Privacy Policy

Introduction

Welcome to CrystalHydrate-9.com, operated by Crystal Mind and Body. We are committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

Data Controller

Crystal Mind and Body

Royal Palms Apartments, 560017, Bangalore, Karnataka

Email: kirti.thakur1694@gmail.com

What Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, shipping address.
  • Financial Information: Payment details when you make a purchase.
  • Technical Data: IP address, browser type, and operating system.
  • Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

We use your information for the following purposes:

  • To Provide and Manage Our Services: Processing your orders, managing your account, and providing customer support.
  • To Improve Our Services: Analyzing your use of our website to improve our products and services.
  • Marketing and Communication: Sending you promotional materials, updates, and information about new products or services, if you have opted-in to receive such communications.
  • Legal Compliance: Ensuring compliance with legal obligations and protecting our legal rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill our contract with you, such as processing your orders and providing customer support.
  • Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our website.
  • Consent: When you have given your explicit consent for specific processing activities, such as receiving marketing communications.
  • Legal Obligation: To comply with applicable laws and regulations.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who help us operate our website, process payments, and deliver products.
  • Legal Authorities: When required by law or to protect our legal rights.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data.
  • Rectification: You have the right to request correction of inaccurate or incomplete personal data.
  • Erasure: You have the right to request deletion of your personal data.
  • Restriction: You have the right to request restriction of processing of your personal data.
  • Portability: You have the right to request transfer of your personal data to another party.
  • Objection: You have the right to object to the processing of your personal data.
  • Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at kirti.thakur1694@gmail.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Crystal Mind and Body

Royal Palms Apartments, 560017, Bangalore, Karnataka

Email: kirti.thakur1694@gmail.com

Effective Date: July 9, 2024

Thank you for choosing CrystalHydrate-9.com. We are dedicated to protecting your personal data and your privacy.